Call Completion Issues

Call completion issues include the failure to complete calls as well as significant quality issues with those that do get through. The FCC has recognized these problems threaten the “availability of reliable telephone service to consumers, businesses, and public health and safety officials in rural America.” NECA and rural associations NTCA and WTA have raised awareness among industry stakeholders as we seek to mitigate this ongoing threat to rural subscribers. 

Washington, D.C. activity

08.24.21 - PRA comments on intermediate provider registry due Oct. 25 | FR notice

07.26.21 - PRA comments on revisions to rural call completion information collection due Aug. 25 | FR notice

05.17.21 - PRA comments on rural call completion information collection due July 16 | FR notice

09.14.20 - Comments on rural call completion report due Oct. 29 | report

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